12 days left to get our February Box! Get it now!
If you currently have an active subscription plan, please use the contact form inside the
Customer Portal for assistance.
Can't find the answer to your question in our
or have a question about your subscription, or just want share some feedback? Fill out the form below.
Your email address is already registered on Customer Portal. Log in now for faster response on your inquiry!
For subscription related purposes, log in to your customer portal account for faster response on your inquiry!
Hello! Please check these articles, it might help to solve your problem:
Customer Portal can only be accessed after your registered email address is verified.
To resend your verification email, you can follow the steps below:
If after following the steps above you still do not receive the email, please
let us know
your email address with gmail domain as it might be that
the domain for your current registered email is not supported by our Customer Portal mailing system.
You can find answers to a lot of common questions in our
If there isn't an answer there, feel free to contact our support staff!
Interested in providing content for our boxes? Fill out the form here.
Have a question? We have answers! Fill out this form and we will get back to you.
Want to work together? We would love that! Let us know in the form here.
Check out our latest deals & promos!
Get YumeTwins with code SWEET for a FREE Japan-exclusive bonus item with your box!